Arrival &
What is the check-in time?
Check-in is from 5:00 PM. If you wish to arrive earlier, please contact us and we will do our best to accommodate you based on availability.
What is the check-out time?
Check-out must be before 10:00 AM. Late check-out may be available on request and subject to availability. Please inform us in advance.
Access & Entry
How do I access the accommodation upon arrival?
Entry is fully self-service with a secure key box. You will automatically receive the access code by message the day before arrival. No handover is needed; you can arrive freely from 5 PM.
What if I don’t receive my access code?
If you haven't received your code by the day before arrival, contact us immediately at +33 7 44 88 57 40. We are available to assist you.
Parking
Is there parking?
At Résidence La Pyro, 12 parking spaces are available. Allocation depends on the listing you chose:
• Listing "with parking"? a space is reserved for you throughout your stay
• Listing "without parking"? no reserved space, street parking nearby
For all other residences, parking is on the street.
Pets
Are pets allowed?
No, pets are not allowed in our accommodations to ensure a pleasant and hygienic stay for all our guests.
Equipment and linen
Are sheets and towels provided?
Yes, sheets and bath towels are included and provided for all travelers. You don’t need to bring anything.
What amenities are available in the accommodation?
Our accommodations are fully equipped: complete bedding, bath linens, equipped kitchen, high-speed WiFi, TV. Full details are listed on each accommodation page.
Length of stay
Is there a minimum stay?
No, there is no minimum stay. You can book for one night or several weeks.
Payment & billing
What payment methods do you accept?
We accept payment via secure online payment link and bank transfer. Details will be provided during your booking.
Can I get an invoice for my stay?
Yes, we can provide an invoice upon request. Please mention it when booking or contact us directly.
Contact & Support
What to do if you encounter a problem during your stay?
If you have a problem, contact us directly by phone at +33 7 44 88 57 40. We are available to assist you and resolve any situation quickly.
How to contact us?
Phone: +33 7 44 88 57 40
We are reachable 7 days a week for any questions before, during, or after your stay.